Managed Services
Senior-level managed services for complex infrastructure environments.
RSystems provides ongoing managed services for organizations that need senior-level platform administration and back-end infrastructure management on a retainer basis. We handle the work that requires genuine expertise — identity platforms, cloud infrastructure, server and storage administration, security tooling, and the day-to-day oversight of complex environments — so your leadership team isn't carrying that operational burden alone.
What We Manage
Identity, cloud, servers, endpoints, security, and network.
Identity and directory platforms — Entra ID, JumpCloud, Okta, Google Workspace, Microsoft 365
Cloud infrastructure — AWS, Azure, GCP — ongoing administration, cost optimization, and security posture management
Server and storage infrastructure — On-premises and hybrid environments, VMware, Hyper-V, SAN and NAS storage
Endpoint management — Intune, Autopilot, JumpCloud MDM, device policy, and fleet health
Security tooling — Defender, firewall administration, patch management, backup and recovery oversight
Network infrastructure — Switches, firewalls, wireless — SonicWall, Fortinet, Cisco, Ruckus, Mist
The Services
Explore each service.
Bundles
Individual Services
Identity Management
Managed JumpCloud directory administration — MFA, SSO, and authentication logging. Back-end only, no user-facing support.
Endpoint Management
Automated patching, antivirus, asset tracking, and security-policy enforcement across your device fleet.
Network Management
Continuous infrastructure monitoring, uptime tracking, and health verification — remote and back-end.
Server Management
Remote monitoring, security patching, health alerts, and backup verification for on-premises and cloud servers.
Backup Management
Backup monitoring, integrity verification, and cloud backup management for Microsoft 365 and Google Workspace.
Domain Management
Domain and DNS administration — registration, DNS, and SPF, DKIM, and DMARC — set up right and maintained.
Cybersecurity Awareness
Security awareness training, policy templates, and staff acknowledgment workflows on an annual subscription.
How We Work Best
Senior technical oversight and back-end platform management.
We're the right partner for organizations that need senior technical oversight and back-end platform management — the work that genuinely calls for a senior practitioner.
Keeping a team running day to day is a different kind of work. For high-volume, routine help desk, many organizations are best served by a dedicated in-house hire close to their team — and when the volume justifies that role, we'll help you hire and onboard that person well. For everyone else, our Managed Support retainer covers the day-to-day directly, with the level of our team each request calls for.
It's not a hard rule either way, and we'll always tell you which fits.