RSystems
Services/Managed Services/Identity Management

Managed Services

Identity Management

Centralized user directory, MFA enforcement, and authentication event logging across Mac, Windows, and cloud services.

Overview

One identity, consistently enforced.

RSystems Identity Management simplifies and tightens security by allowing staff to use the same credentials for their local computers and a range of critical web services. This reduces password management burden while centralizing access controls and authentication logging across your environment.

RSystems can design and implement automated onboarding pipelines, but does not perform the hands-on onboarding and offboarding work. Identity Management covers the back-end directory, authentication infrastructure, and event logging your team relies on.

Initial Setup

  • JumpCloud backend configuration with Google and Microsoft bindings
  • User account creation or importation
  • Workstation binding to JumpCloud
  • Multi-factor authentication configuration
  • Additional cloud service binding as required

Ongoing Monthly Services

  • Advanced authentication event logging
  • Workstation usage insights
  • JumpCloud system administration
  • Centralized administration of integrated external services
  • Two-factor authentication enforcement for systems beyond Microsoft and Google platforms
  • Local account management for Mac and Windows computers

Separately Billed

Not included in the monthly fee.

  • Hardware failure, malfunction, or replacement
  • Issues from unauthorized equipment modifications
  • Third-party vendor support fees
  • Out-of-warranty equipment costs
  • Replacement parts and equipment
  • Shipping and logistics charges
  • Data recovery expenses
  • Out-of-warranty or custom software support
  • Virus, malware, and ransomware removal