Managed Services
Management Essentials
Foundation IT management — identity, workstation security, MFA enforcement, and integrated ticket management in a single subscription.
Overview
The infrastructure controls every organization needs.
Management Essentials delivers foundational IT management capabilities designed to streamline core infrastructure functions. It establishes security frameworks for user identity verification and workstation protection, restricts access to sensitive organizational data, and enables SSO across commonly used business applications including email, cloud storage, communication platforms, and credential management tools.
RSystems can design and implement automated onboarding pipelines; the hands-on onboarding, offboarding, and day-to-day help desk work is handled through our Managed Support retainer. Management Essentials itself covers the back-end identity and workstation infrastructure.
Initial Setup
- Management tool installation and configuration
- Automated alert configuration
- Identity management setup with single email provider federation
- Workstation-to-identity binding
- Multi-factor authentication enforcement
- Custom portal configuration
Ongoing Monthly Services
- Automated software patching (security and OS updates only)
- Antivirus and malware management
- Asset tracking and documentation
- Remote device lock and wipe (macOS)
- Security policy enforcement
- Authentication event logging
- Usage analytics
- Identity platform administration
- Integrated support ticket management
Cover The Basics
Just need the essentials managed well?
Management Essentials covers identity, single sign-on, MFA, and your endpoints so the foundation stays solid without a full bundle. Let's talk about where to start.
Let's TalkRelated
To learn more about the identity and access basics this tier covers, see our University guides on directory services and modern MFA:
To see these identity and endpoint foundations put in place, see our case study on directory modernization: