Technology Consulting
Initial Assessment
A structured audit of your current technology and workflows — the foundation of every RSystems engagement and the prerequisite for an accurate strategic roadmap.
Overview
You can't build a roadmap from assumptions.
RSystems begins each new client engagement with an audit of the client's current technology and a review of the client's workflow. This ensures we have sufficient information to provide appropriate support and guidance — and that the recommendations we make reflect your actual environment, not a generic model.
The assessment typically takes four weeks, contingent on documentation quality and staff availability. Urgent problems may adjust the timeline. Upon completion, RSystems develops a strategic roadmap to help address specific challenges and becomes available for incident support and service requests.
Assessment Scope
What the assessment covers.
- Verify or create records of key assets (hardware, software, personnel)
- Verify credentials — domain ownership, admin access to online services, admin access to workstations and servers
- Review all on-premises and cloud-based services (file sharing, database, directory, communications)
- Review existing network topology documentation
- Review existing security policies
- Review existing backup policies
- Review existing IT budget
- Identify and prioritize pain points, frustrations, and ongoing needs
- Create basic client support documentation (overview, network overview, network topology)
- Create appropriate initial recommendations
Take Stock
Not sure where your systems stand?
An initial assessment gives you a documented picture of your environment and a prioritized roadmap for what to fix first. It's the best way to begin working together.
Let's TalkRelated
To start sizing up your own environment, see our University guide on self-assessment:
To see what a clear-eyed assessment can uncover, see these case studies: