Endpoint Management

Automated patching, antivirus, asset management, and security policy enforcement across your device fleet — back-end only.

Overview

Fleet administration without the overhead.

RSystems Workstation Management deploys core tools across your device fleet to enable remote patching, antivirus and malware protection, asset tracking, inventory documentation, and security policy enforcement. Coverage scales with your fleet.

This service covers back-end fleet administration only. We do not provide end-user or help desk support. Remote access capabilities are used for back-end diagnostics and patch management, not for user-facing assistance.

Initial Setup

Install and configure agents for automatic data collection and reporting
Configure automated alerts on supported devices
Assign team for active fleet monitoring and management
Configure processes for automated alerting data

Ongoing Monthly Services

Automated security and incremental OS patching
Managed antivirus and malware protection
Enhanced asset management, inventory, and documentation
Remote lock and wipe capabilities (macOS)
Security policy enforcement (screen lock, encryption)

Separately Billed

Not included in the monthly fee.

Major OS version upgrades
Special projects
Third-party application management and support
Hardware failure, malfunction, or replacement
Issues from unauthorized equipment modifications
Third-party vendor support fees
Out-of-warranty equipment costs
Replacement parts and equipment
Shipping and logistics charges
Data recovery fees
Out-of-warranty or custom software support
Virus, malware, and ransomware removal